Pro is missing after buying

I bought Pro in the Android app. What should I check?

1. Is the payment pending? Open the Pro screen. "Your payment is pending with Google Play" means it has not cleared yet; Pro arrives by itself when it does. See Pending payments.
2. Restore it. On the Pro screen, tap Restore purchase.
3. Is it the right Google account? If it says "No purchase found for this Google account", your phone's Google Play may be signed in with another account. Switch to the one you bought with, then open the app again.
4. Internet: the app checks your purchase with Google Play and our server, so it needs a connection for this.

I bought Pro on the website. What should I check?

1. Are you signed in with the same account? Pro bought on the website belongs to the account you were signed in with. Sign in with it (Settings, Account).
2. Is your email confirmed? If the app asks you to confirm your email, enter the code we send.
3. Did you just pay? After the checkout it can take a moment: "Purchase received. It may take a moment to unlock." Reload the page if it does not appear within a minute.
4. Have your Pro code? Enter it with I have a code in Settings.

How do I get the Pro I bought in the app on the website?

Sign in to the Android app with Google, or a confirmed email, so the purchase is linked to your account, then sign in with the same account on the website. See Restore Math Workout Pro.

What if none of this worked?

Write to us on Contact support. Tell us where you bought Pro (the Android app or the website), roughly when, and the email or Google account you use. We will sort it out.